FAQ
Is Luna™ safe to use?
Yes. Luna™ is made with premium body-safe silicone and designed with comfort, safety and personal wellness in mind.
The soft-touch material is gentle, easy to clean and suitable for daily use.
Is the packaging discreet?
Yes. All orders are shipped in plain and discreet packaging with no product details or brand information visible on the outside.
Your privacy is always our priority.
Is Luna™ waterproof?
Yes. Luna™ features a waterproof design, making it easy to clean and suitable for a comfortable wellness experience.
How long does shipping take?
Orders are usually processed within 1-3 business days.
Estimated delivery time:
United States: 7-15 business days
Europe: 8-18 business days
Other regions: 10-25 business days
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email.
You can use the tracking information to follow your package anytime.
What payment methods do you accept?
We accept secure payment methods including major credit cards and other available payment options shown at checkout.
All payments are processed securely.
How can I contact customer support?
If you have any questions about your order or product, please contact our support team.
We are happy to assist you and provide the best possible service.